Shipping Policy

At Aura & Musse™, we aim to deliver your skincare safely and as quickly as possible.

Last Updated: October, 2026

1. Overview

This Shipping Policy explains how orders are processed and delivered for purchases made through our e-commerce website. We ship skincare products with the goal of getting your order to you safely and reliably.

2. Order Processing

Orders are usually processed after payment is confirmed.

Orders are usually processed within 1–2 business days
Orders placed on Sundays or public holidays will be processed on the next business day
During sales, product launches, or festive periods, processing may take slightly longer

3. Shipping Costs

3.1 Free Shipping

Free Standard Shipping on all orders, prepaid and COD, with no minimum order value.
Buy any 2, save 10% on MRP. Buy all 3, save 15% on MRP. Auto-applied on all orders, including COD.

3.2 Cash on Delivery (COD)

COD Charge: Free, no extra fee
COD is available only for eligible PIN codes.
OTP or phone verification may be required before your order is dispatched

4. Shipping Methods and Delivery Times

Delivery estimates are not guaranteed and may be affected by courier delays, weather, incorrect addresses, or peak shipping seasons.

Estimated delivery time from order, including processing:

Anywhere in India: 3–8 business days

5. Address Accuracy

Please ensure your shipping address is complete and accurate before placing an order. We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address details provided at checkout.